If the background is black, you are using a transparent image, one that is meant to go on a colored background. You’ll either need to get an non-transparent version, or you need to flatten this image in photo editing software.

To easily fix this without Photoshop or other image editing software, try LunaPic.

  1. Go to http://www166.lunapic.com/editor/ and upload your image
  2. Click File
  3. Click Save
  4. Choose .jpg from the list of formats
  5. Save the file to your computer
  6. Now you can upload the file into Ministry Sync.

If the colors themselves aren’t quite right, the simplest solution is to try using a .PNG version of the image instead of a .JPG. PNGs have more available colors to choose from.

A more technical solution is to upload an RGB version of your image, which will print in the correct CMYK colors.  Talk to your graphics person to get a RGB version of your image.